From first call to live system
No mystery, no jargon — here's exactly what happens at each stage, and what you get from it.
Discover
A real conversation about how your business actually runs — what customers ask for, what your staff waste time on, what workaround everyone's tired of. Not a questionnaire, a conversation.
What you get: a clear picture of what's actually worth building, and honesty if something isn't.
Plan
A clear, itemised proposal: what's being built, what it costs, and how long it takes — laid out plainly, before any work begins.
What you get: a fixed-scope proposal with no surprise extras once work starts.
Build
We build the site and the system behind it together, so neither is an afterthought bolted onto the other. You see progress as we go, not just a reveal at the end.
What you get: visibility into the build, with room to flag changes early rather than after launch.
Launch
A staging link to review before anything goes live, with room to ask for changes before customers ever see it. We handle the technical side of going live — domain, hosting, and the details that make launch day boring in the best way.
What you get: a proper review window, and a launch that doesn't feel rushed.
Improve
Once you're live, we're still reachable. Day-to-day changes go through your own admin panel — for anything bigger, you already know who to call.
What you get: a system that keeps working for you after launch, not one you outgrow in six months.